Frequently Asked Questions
Everything you need to know about your gear and our service.
How do I ensure I choose the right size football boots?
We provide a comprehensive size guide on each product page. Since fit varies by brand, we recommend measuring your foot in centimeters and comparing it to our brand-specific charts for the most accurate performance fit.
What is your return policy for worn equipment?
To be eligible for a return, items must be in their original, unused condition with tags attached. Once a pair of boots has been used on the pitch, we cannot accept them for return unless there is a verifiable manufacturing defect.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. If you need your gear before match day, we offer an expedited Express Shipping option that delivers within 1-2 business days.
Are the balls shipped inflated or deflated?
To ensure the safety of the product during transit and to reduce shipping costs, all footballs are shipped deflated. We recommend using a standard pump and needle with a small amount of glycerin or water to inflate them to the recommended PSI.
Do you offer team or bulk discounts?
Yes, Boot & Ball supports local clubs and teams. If you are looking to purchase 10 or more items of the same style, please contact our sales team via the 'Bulk Orders' page for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay for eligible orders.